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Privacy Policy

How NexGarage Boston collects, uses, and protects your information

Last updated: April 12, 2026

1. Who We Are

NexGarage Boston ("we," "us," or "our") operates this website and provides garage door repair, installation, and maintenance services in the Greater Boston, MA area. Our primary contact is nexgarage@wefixgarageboston.com.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number when you submit a quote request or contact form
  • Service address and details about the job you need done
  • Preferred appointment date and time
  • Any messages or notes you include with your request

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site. This data is collected through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and schedule service appointments
  • Send you confirmation emails and appointment reminders
  • Follow up on your service experience
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We may share your information with:

  • Service providers: Third-party tools we use to operate the business, such as email delivery services or scheduling software. These providers are contractually bound to protect your data.
  • Legal requirements: We may disclose information if required by law, court order, or government regulation.

5. Cookies

Our website may use basic cookies to remember your preferences and analyze traffic patterns. You can disable cookies in your browser settings at any time. We do not use cookies to track you across other websites or display targeted advertising.

6. Data Retention

We retain customer contact information for as long as necessary to provide our services and comply with legal obligations — typically no longer than 3 years after your last interaction with us. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at nexgarage@wefixgarageboston.com.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: